Personal Banker - Salina
Teller/Personal Banker – Salina, KS
Bank Of The Plains is looking for a full-time Teller/Personal Banker at our Salina location. Our success as a bank is sustained by superior customer service and professionalism; therefore, we rely on our representatives to set the bar high with a friendly, professional, and accurate banking experience. Our Personal Banker role does everything from helping a customer make a simple transaction to opening new accounts and everything in between. This is an excellent opportunity for someone with good communication, a commitment to quality and a desire to grow in their career.
Full-time hours will be 40hours per week, Monday – Friday with a Saturday morning rotation.
Bank Of The Plains offers a competitive total compensation package. Benefits include: Health, Dental, Vision, Life Insurance, Long Term Disability Insurance, Flexible Spending Accounts for health and dependent childcare expenses, 401K Plan, Paid Vacation, Paid Holidays, Volunteer time, and an Employee Assistance Program.
Essential Functions include the following. Other duties may be assigned.
1. Provides exceptional customer service to internal and external customers by accurately and courteously addressing customer questions and processing customer requests.
2. Performs as a team member in allocating and coordinating branch workflow; assist co-workers with questions as needed.
3. Answers incoming telephone calls; determines the purpose of calls; answers customer inquiries or appropriately forwards calls. Refers complicated questions, matters, and upset customers to appropriate person.
4. Assists with processing night drop items each morning.
5. Maybe responsible for bank opening/closing.
6. Promotes the bank’s products and services; consistently cross-sells banks products at every opportunity.
7. Accept all deposits, verifies cash, and endorsements. Follows proper procedures for cashing checks including receiving proper authorization to cash checks from loan officer if necessary.
8. Provides additional customer service including; Cashier’s Checks, Money Orders, Stop Payments, customer research, and assist customers with any questions or concerns.
9. Interviews customers to obtain information and explains available financial services such as savings and checking accounts, Certificates of Deposit, ATM and Visa debit cards.
10. Processes opening of new accounts and provides proper documentation and disclosures, including checking, savings, Certificates of Deposit, etc.
11. Maintains accounts, including making address changes; closes accounts as requested by customers.
12. Responsible to scan in daily work and check daily work.
13. Assists customers with Business Online Banking, Mobile Banking and Online Banking.
14. Resets passwords for Internet banking customers if applicable.
15. Assists with ordering debit cards and ATM cards.
16. Researches customer account issues.
17. Assists with balances cash daily for the ATM, teller drawer and vault.
18. Assists with adding money to the ATM.
19. Assists supervisor with weekly audits of the ATM and Vault.
20. Assist with various branch tasks; branch errands, going to post office, branch organization, and other daily items around the branch, etc.
21. Generates monthly reports as requested; responsible for sending letters to customers regarding accounts.
22. Assist with training of new employees as requested.
23. Serves as back up for other employees as needed.
24. Attends bank related training as required by management.
Bank Of The Plains is an Equal Opportunity Employer.
To apply, please forward application to hr@bankoftheplains.com
OR
Bank of the Plains HR Dept.
1000 Adams St
Great Bend, KS 67530
E-Verify Participation Notice: https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:84e0eae7-5f4e-3ce2-bf03-30d588859a6a
Right to Work Notice: https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:506e8410-e851-3226-a5cf-7cffc8875ded
Pay Transparency Nondiscrimination Provision: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a)in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
If you believe that you have experienced discrimination, contact OFCCP1.800.397.6251 | TTY1.877.889.5627 | www.dol.gov/ofccp
